Steel Gambit

LEGAL

Privacy Policy

Effective date: August 1, 2026Last updated: August 1, 2026

This Privacy Policy explains how information is handled when you play Steel Gambit, use its online services, or contact us.

01Scope and controller

This Policy applies to the Steel Gambit game, its game servers, related player services, and support communications (together, the “Services”).

Steel Gambit is developed and operated by the Steel Gambit development team (“Steel Gambit,” “we,” “us,” or “our”). For personal data whose purposes and means we determine, we act as the data controller. Privacy questions may be sent to info@lunatics.company.

A distribution platform or another third-party service may separately process information under its own privacy policy.

02Information we collect

The information processed depends on the platform, game version, and features you use. It may include:

  • Account and platform identifiers. A Steel Gambit account ID, display name, account creation time, platform-provided player identifier, linked login provider, and authentication or session records.
  • Gameplay and service data. Character and profile data, progression, inventory and equipment, party and matchmaking activity, PvP and dungeon participation, battle results, replays, sanctions, and service preferences.
  • Communications and community data. Chat messages, blocked-player lists, reports, moderation actions, and messages you send to support.
  • Technical and diagnostic data. IP address, device type, operating system, app and protocol version, language, network events, timestamps, crash information, performance data, and security logs.
  • Usage and analytics data. Login, queue, battle, dungeon, progression, feature-use, timeout, performance, and other gameplay events used to operate and improve the Services.
  • Purchase and entitlement data. If purchases are offered, we may receive product, receipt or transaction identifiers, currency, country or region, entitlement status, and refund status from the platform. The platform processes full payment-card details; we do not receive them.

We do not intentionally request government identification numbers, precise location, address-book contacts, photos, microphone recordings, or camera recordings through the game. Please do not include sensitive information in chat or support messages.

03How we use information

We use information to:

  • create, authenticate, secure, and support player accounts;
  • provide matchmaking, PvP battles, dungeons, parties, chat, progression, replays, purchases, and other requested features;
  • enforce game rules, moderate chat, investigate reports, prevent cheating, fraud, abuse, and security incidents;
  • diagnose crashes and network issues, balance the game, measure service health, and improve features and accessibility;
  • answer support, privacy, and data-deletion requests;
  • comply with legal obligations and protect players, Steel Gambit, and third parties.

We do not use game data for third-party targeted advertising.

05How we share information

We may disclose information to:

  • Other players. Your display name, visible profile, team or party status, chat messages, match results, and replay information may be visible to other players as part of the game.
  • Service providers. Hosting, database, storage, delivery, support, analytics, crash-reporting, security, and moderation providers may process data for us under appropriate instructions and safeguards.
  • Distribution and payment platforms. Google Play, Steam, RuStore, Apple, and other platforms may exchange identifiers, entitlements, transaction status, anti-fraud signals, and technical data needed to distribute and operate the game.
  • Authorities and safety recipients. We may disclose information when reasonably necessary to comply with law, respond to valid legal process, investigate abuse, or protect rights, safety, and service integrity.
  • Business successors. Information may be transferred as part of a merger, financing, acquisition, reorganization, or sale of all or part of the project, subject to applicable law.

We do not sell personal information. We do not share personal information for cross-context behavioral advertising.

06International transfers

The Services and their providers may process information in countries other than the country where you live. Where required, we use recognized transfer mechanisms and contractual, organizational, or technical safeguards intended to protect transferred data.

07Data retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Policy. Retention depends on the type of data and may include:

  • account, progression, inventory, and entitlement data while an account remains active;
  • battle history, replays, chat, reports, sanctions, and security records for service operation, player support, moderation, dispute resolution, anti-cheat, and abuse prevention;
  • transaction records for the period required by platform, tax, accounting, fraud-prevention, or other legal obligations;
  • diagnostic and analytics data for the period needed to understand service health and product performance.

When data is no longer required, we delete or anonymize it. Limited information may remain in protected backups until normal backup rotation completes, or longer where retention is necessary for legal, security, fraud-prevention, or dispute purposes.

08Account and data deletion

You may request deletion of your Steel Gambit account and associated personal data without reinstalling or opening the game.

  1. Email info@lunatics.company with the subject Steel Gambit Data Deletion Request.
  2. Include your player or account ID and the platform you used. Do not send a password, authentication token, or payment-card information.
  3. We may ask for reasonable information to verify account ownership before completing the request.

After verification, we will delete or irreversibly anonymize the account and associated personal data, except information that must be retained for legal obligations, security, fraud-prevention, payment disputes, or the establishment, exercise, or defense of legal claims. Deletion from active systems may not immediately remove protected backup copies, which expire through normal backup rotation.

Request account deletion

09Your rights and choices

Depending on where you live, you may have the right to request access, correction, deletion, restriction, objection, portability, or a copy of personal data, and to withdraw consent. You may also have the right to appeal our response or complain to a local data-protection authority.

To submit a request, email info@lunatics.company. We may verify your identity and may decline or limit a request where permitted by law. We will not discriminate against you for exercising applicable privacy rights.

10Children’s privacy

Steel Gambit is not directed to children under 13, or under the minimum age required by local law to use an online game without parental authorization. We do not knowingly collect personal data from children below the applicable minimum age. If you believe a child has provided personal data, contact us so we can investigate and take appropriate action.

11Security

We use reasonable technical and organizational measures designed to protect personal data, including encrypted transport where appropriate, access controls, revocable credentials, protected credential storage, logging, and abuse prevention. No system can guarantee absolute security.

If you discover a security issue, please report it to info@lunatics.company and do not publicly disclose account or player data.

12Third-party services

Third-party platforms and services have their own privacy terms. Relevant policies may include:

A link does not mean that we control or endorse a third party’s data practices.

13Changes to this Policy

We may update this Policy when the game, providers, law, or data practices change. We will publish the revised version here and update the “Last updated” date. If a change is material, we will provide additional notice where required.

14Contact us

For privacy questions, rights requests, or account deletion:

Steel Gambit development team
Email: info@lunatics.company